describe key elements of partnership working with external organisations

By focusing on what you do best and outsourcing the parts that others are specialists in, you can . The Classification for Community Engagement to institutions of higher education (Carnegie Foundation for the Advancement of Teaching, 2007) strongly urges campuses to make an ongoing commitment to establish collaborative, two-way partnerships with: The Guidance was developed using existing best practice and scholarship in Community Engaged Learning as well as curriculum co-design sessions with community members, students and academic staff. It gets defined through relationship and dialogue - the dialogue itself being part of the outcome - not just internally, but with all those stakeholders we want to create something alongside: customers, suppliers etc. Some of the elements responsible for the failure of any partnerships can be the conflicts among many key interests. The four philosophies of working in a partnership in health and social care are: Empowerment: Empowerment in health and care units means to authorize or enable the staff, the caretakers and the people who are being taken care of. What will be the format of community engagement? The main working relationships in social care can be categorised in five ways : Chapter 3 introduces 'hot topics' in partnership working such as forced partnerships, accountability, responsibili- ties, focus on service users and the divide between health Even with a Memorandum of Understanding or a contract outlining roles and responsibilities, ongoing communication cannot be substituted (Tryon & Stoecker, 2008). Free PEX Network Online Event, January 30 - February 01, 2023 Reduction of risk and uncertainty. For this to be achievable both parties must understand the needs to resolve the situation. Partnerships work well when there are shared aims and all those involved are clear about what they have to do to achieve them. There are many ways to begin a strategic partnership, but when you decide entering one is the right decision for you, consider the following common steps you can take: 1. If roles are fluid and individuals choose the work they are drawn to, what happens to the less popular tasks. As the above mentioned points are the key elements for success so any partnership ignoring these facts are failed. ), The final stage is resolution the resolution should end with both parties being clear about the agreement that has been made, the agreement should be clear and specific to avoid misunderstandings between parties (Wall and Cllister, 1995.). If this is a large issue is it possible it can be broken down into small stages to resolve? It is always important to recognize each individual and the organizations they represent in all material that is distributed internally and externally. Thanks for sharing, Nicole. PARTNERSHIP WORKING IN HEALTH AND SOCIAL CARE NAME CHRISTINE MUCHATUTA TASK 1.1 Describe key elements of partnership working with: Organizational culture is a system of shared assumptions, values, and beliefs, which govern how people behave in organizations. Understand the main features and outcomes of partnership working 1.1 Describe key elements of partnership working with: external organisations colleagues the individual families 1.2 Evaluate the importance of partnership working with: external organisations colleagues the individual families 1.3 Explain how to . Please get in touch. To view or add a comment, sign in What is the role of measurement in a purpose-led organisation? Is there a different approach to sales and marketing? What Is a Partnership? Building relationships is important in all aspects of life, both personally and professionally. The status quo model externalises accountability: It documents, details, measures and ties it to remuneration. You can do a web research for Voluntary and Community Sector organisations per borough to identify potential partners. Agree to terms of who is accountable for what. reduce duplication. 2023-02-09 Often times one organization is larger than their partner, making it crucial for the larger company to respect the smaller player. How Kahootz meets the 14 Cloud Security Principles: Download free guide now. What community needs might be impacted by Community Engaged Learning activities? 100% Online, February 07 - 08, 2023 Successful partnerships are built on mutual understanding and clear goals and objectives. The partnership model gives every person the right to say no, recognising that the ability to disagree gives us our humanity and our dignity: the less we can limit our consent, the less we can limit those in power over us. How To Build Better Relationships With External Partners, many barriers that prevent collaborative working from taking off, data breaches are becoming more commonplace in todays society, Ponemon Institutes 2017 Cost of Data Breach Study, NCSCs (National Cyber Security Centres) list of essential security principles to consider when evaluating cloud services, Client Portals & Secure File Sharing for Accountants, How To Use a Partner Portal for Bid Management. This team environment is necessary to help discuss strategies and solutions in a positive way. Initiating a project with a community and developing a community advisory board. The organizational structure shows corporate communication, the executive and managerial hierarchy, and creates a plan for . The importance of clearly defining roles and responsibilities between partners cant be stressed enough. Communication barriers can impact on this, therefore to reduce this barrier encourage health professional to keep quality records and follow policies regarding records. In P. Benneworth (Ed.). This is why is it important for family carers to be involved in the decisions regarding the service users care. ReadWorking with schools to enhance your curriculumtoolkit if you're interested in partnering with a school. General Partner: May contribute capital and expertise to the partnership. Free PEX Network Online Event, 09 February, 2023 The diagram below displays the partnership involved in the delivering services in Fareham and Gosport care services. They should also evaluate short and long term results of the conflict. Consider issues of fair compensation and reimbursement. Before you say it, email isnt the answer. Having lots of people trying to rubber-stamp decisions is not the best idea. The status quo model tells us what to do. (Department of health 2006), Additionally partnership working allows for safe and effective policies to beimplanted around confidentiality and information sharing and professionals to grow in confidence with having knowledge and experience. According to one study, when CEOs were asked, What is the skill you most value in your people? they said creativity, the ability to solve problems, come up with new solutions, and use brainpower to figure things out. These benefits include, that working in partnership can improved experience for the service user as it allows barriers to be reduced between the service user and the provider allowing open communication and the service users wishes being met. (2012). (Connors & Maclean, 2012), The National service framework 2002 recommends more formalised structures and systems to achieve joint aims (Department of health 2002.). Their impact can be positive or negative. Liaising with a number of directorates within UCL with access to community and voluntary sector organisations, public bodies, industry partners, cultural bodies and schools in order to forward faculty requests for collaborating with external partners on Community Engaged Learning projects. Chain Of Command/Line Of Command. Agree a vision. Working in Partnership. You also need to think about scheduling, background checks, health screenings etc. Process Excellence Network, a division of IQPC, Careers With IQPC| It is important to pick the right people who have expertise in the community issue being addressed. Discuss roles and agree each partner has equal value. External partnerships have the potential to bring about benefits for multiple organizations and their customer base that could not necessarily be achieved by any one party were they to pursue the same goals on their own. Insights from the worlds foremost thought leaders delivered to your inbox. Partnerships should never feel one sided. Short-term partnerships can be fine when they are what everyone wants. The goal of parent and family engagement is to work with families to build strong and effective partnerships that can help children and families thrive. https://search2.ucl.ac.uk/s/search.json?collection=drupal-teaching-learn choose activities that meet the needs of our communities, as well as students, deal with our community partners respectfully. A partnership is a business structure made up of 2 or more people who distribute income or losses between themselves. All it can do is react . Partnerships can obviously create significant impact, but only when all parties are able to create an environment conducive for true collaboration and shared success. Working in collaboration is not easy and it should only be embarked upon if it will lead to a better service for beneficiaries. The partnership model makes every person at every level responsible for defining purpose and vision. These qualities are crucial in optimizing your partnership agreements. By sharing expertise and resources, organizations are able to act more quickly to changing customer demands, access new demographics, create opportunities for innovation, and ultimately, to achieve better outcomes than any one organization could achieve on their own. Henk Nies, Henk Nies. Describe the structure the collaborative partnership will use to do its work. You'll be sharing a lot of data with your partners, so you need to know how theyll protect it. Basically, its perfect for external stakeholders that cant make it to your office for logistical reasons. We have formal links with around 450 different charities and community organisations, and regularly send out requests to collaborate from UCLcolleagues. A process is needed that will help the coalition to prioritize and identify which issues to focus on. who are using Kahootz to collaborate anytime, anywhere. While each organization may have different reasons for pursuing a partnership and different things to gain from the outcome itself, all parties should have a shared vision of why theyre coming together and what success looks like. Choosing a supplier that meets these principles assures your external business partners thattheir data will be secure. All work is written to order. Emailcommunityengagedlearning@ucl.ac.ukto gain access to the below resources: Chapter 8: Academic Partnerships Framework. A Partnership can have a Maximum of 20 Partners: Because a partnership is the product of a contract, at least two people are required to form one. Organizational culture includes an organization's expectations, experiences, philosophy, and values that hold it together and is expressed in its self-image, inner workings, interactions with the outside world, and . Pick the wrong people to work with, who cant see your companys values, and youll just cause problems. Partnership working is at the heart of the agenda for improving outcomes and making local services cost . It is essential that you include your community partner(s) in the planning process for your programme. 1.1 A description of partnership involved in service delivery Fareham and Gosport care services. Unit 5: Working in Partnership in Health and Social Care or Children and Young People's Settings Unit code: M2c 1 Understand partnership working 1. Stage one when there is a situation where there could be conflict between several party it is important for them to have the attitude that they would like a resolution that pleases both party. Bacon, N. (2002). 01:00 PM - 02:00 PM EDT. While the need to work with partners may be apparent to most people, finding the right ones is the tricky part. There also needs to be regular meetings with partnering services to allow for updates and concerns to be voiced. Partnership working in health and social care brings together separate organisations so that they can benefit from pooled expertise, resources and power sharing. 12:00 PM - 12:45 PM EST, 2022-11-16 The key elements, in no specified order, are: Shared understanding of the issue / perspectives. You also need your employees to stop hoarding information. First, "partnership agreement" includes and refers to shareholder agreements and LLC operating agreements in addition to traditional partnership agreements. If the other party is angry about the situation it is important for both parties to acknowledge that they understand their emotions and recognise how angry they are, they should not defend themselves as this can cause the other parties to become agitated, they should also make them aware that they understand their perspective of the situation, but do not however have to agree with them. Determine a location for partnership meetings and conversations that supports the equity of the partners roles. The key principles of partnership working are, openness, trust and honesty, agreed shared goals and values and regular communication between partners. The real question to ask is, are you really giving away top company secrets or just more common bits of information. Sharing ideas with your team or other departments is easy. Reach Process Excellence professionals through cost-effective marketing opportunities to deliver your message, position yourself as a thought leader, and introduce new products, techniques and strategies to the market. All of these may or may not purchase your product or . Working with partners, you may discover a new way of looking at your business, helping you to shape it for the future and even create new areas to expand into. ), The localism Act 2011 aims to give service users and local communitys the ability to have a say in the way services are developed and managed. These include other CCGs, Primary Care providers, acute and community care providers which are transitioning to Foundation Trusts, Local Authorities and Health and Well-Being boards. since 2003, Your NursingAnswers.net purchase is secure and we're rated Schedule time to develop relationships. The responsibility for finding a partner and for sustaining the partnership is down to the individual programme or module leader. You are welcome to use this guide if you are from another educational facility, but you must credit CELS and the UCL Arena Centre. Developa process to be used to involve and engage community members in the exploration of the issue impacting the community. Your programme or module may be bounded by a semester, but your partnership is not. The challenge lies in maintaining this contact without someone pursuing control. From this, you need to identify the main reasons why working with an external partner is important and the benefits on offer. ; Can be a party to any legal claims made by the partnership or any claims made . A single Portsmouth and South East Hampshire commissioning support team has also been established which will also look to work closely together to maximise outcomes.. Three elements are necessary to designate, regardless of the organizational structure. online learning opportunities and agree to our User Agreement. Together, we: share information about services. The best of these alliances create true value for their patients and make a meaningful impact . Similarly, do not have someone come into your classroom unless you have mutually decided what their role will be. This trend is set to continue. View CM1 Partnership.docx from HS MISC at The Open University. A literature review and case study analysis by OPM found that 'cross sector working is a critical lever in the efficiency agenda. An understanding of the "why" behind the partnership. No upfront commitment required. Faculty should invite community partners to help plan and shape what this will entail. 1.1.1 Describe key elements of partnership working with: External organisations, Colleagues, the individual and their families. 1.1.1 Describe key elements of partnership working with: External organisations, Colleagues, the individual and their families. The partnership model makes every person at every level responsible for defining purpose and vision. 1.3 Explain how to overcome barriers to partnership working. Fareham & Gosport borders the CCGs of Portsmouth City and South East Hampshire and we will partner very closely with them. This essay has also explained how partnership working within care services and with external organisations allows high standards of care for the service user and how this can assist with person centred care. Strong partners set a clear foundation for business relationships and nurture them. Published: 11th Feb 2020, Partnership working underpins all recent legislation in health and social care. The goal of a partnership is to enhance the efficiency and quality of service provision. The reason behind this is simple: companies cant be good at everything, so why bother trying? It then asks that each layer of the organisation buy into, align with, get on message and be engaged. Think about what measures might be used and what sort of assessment or evaluation will indicate success. We can accelerate learning, spur innovation, and distribute life changing programs that impact the health and livelihood of our patients. Summary. University-Community Engagement. Various partnership arrangements are possible: all partners might share . Interest conflicts often take place due to conflict of interests. Policies covering medicines should include how the service shares information and works with other health and social care providers, in line with NICE NG5. While this can be difficult for some people to accept, you need to ensure that this hurdle can be overcome. strive for reciprocity in our relationships with our partners. Key Elements A partnership is a kind of business where a formal agreement between two or more people is made who agree to be the co-owners, distribute responsibilities for running an organization and share the income or losses that the business generates. *You can also browse our support articles here >. Search for more papers by this author. In the modern workplace,effective collaborationand communication with external partners is essential in order to deliver good results. Whether your business needs help with distribution, marketing, finances or anything else, have a specific goal in mind. 4.4/5 on reviews.co.uk. Fareham & Gosport Clinical Commissioning Group. Cook, A, Petch, A, Glendinning, C & Glasby, J. Put your beneficiaries at the heart of any collaboration. Funnelback feed: https://search2.ucl.ac.uk/s/search.json?collection=drupal-teaching-learnDouble click the feed URL above to edit, If youd like to involve Londons voluntary and community sector with any aspects of your teaching, then please do, How to build partnerships with external partners to enhance learning, Five steps to developing a Community Engaged Learning programme, module or project, Engaging the local London community in your teaching: how to find out more about them, Working with schools to enhance your curriculum, Chapter 8: Academic Partnerships Framework, UCL Arena Centre for Research-based Education, Sign up to the monthly UCL education e-newsletter. shared services, mergers, joint programming, etc.) Government policy is now built around . Community partners seek open, regular communication with the faculty to better understand their programme, module or activity, the various aspects of Community Engaged Learning, and to ensure expectations are being met by students and their organisation. To make real the promise of partnerships, however, we must be prepared to build, evaluate, and adapt them in thoughtful and worthwhile ways. Sign up to the monthly UCL education e-newsletterto get the latest teaching news, events & resources. We cant achieve success unless we define it. Procedural barriers can be caused by differences in planning and budgeting cycles within different agencies. Other times, partnerships becomes necessary because of an internal failing of the business, changing regulations, or disruptive events. Once you've identified what you need to outsource and have your employees on-side, you can search for partners that can provide the skills you need. Considerations before embarking on a partnership. If youd like to involve Londons voluntary and community sector with any aspects of your teaching, then please do get in touch. This guide has been produced byThe Community Engaged Learning Service (CELS)and theUCL Arena Centre for Research-based Education. And leaders in each party need to foster an environment where collaboration is nurtured, recognized, and rewarded. Collaboration with Partners and Stakeholders means building and maintaining an effective and constructive network with partners, stakeholders or contacts* who may be helpful in achieving organizational goals. 2. Everyone has their own views and their own values. Whether youre working on a process improvement project with your suppliers or tackling a community health issue, you might find yourself working in a coalition with a number of organizations outside of your own. The history of various organisations working in partnership have succeeded or failed. a vital step to transforming local services. Many organisations are utilising the cloud to share information securely with external parties. how it sees its relationship with the world it inhabits) and a very particular relationship dynamic. In this essay it is also described why family carers should be included in their relatives care decisions and needs. Each partner must adapt to work in any setting without complaint. Organising university-community networking sessions. Trust is the key to any collaboration. Where do you spend the most money for the least return? USA, February 07, 2023 Partnership working is important for all individuals involved and can provide many benefits. This arises when people do not allow for divergent beliefs by attempting to force one set of values onto others or laying claim to exclusive value systems. We respect your privacy, by clicking 'Subscribe' you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, You just have to make sure that there is only one person making the final decision, whether that is from your or your external partners organisation. It creates a culture that allows, if not encourages, people to look to someone else in whom they can allocate blame (for a problem) or hope (to solve it). One survey foundthat 91% of firms in Britain have at least one employee working from home. You can Types of Partners. What can we do differently? When communicating their needs they must be assertive. A business partnership is a legal relationship that is most often formed by a written agreement between two or more individuals or companies. Are there social issues or populations with whom you would like students to engage? Key messages from multi-stake holders network. When you can buy in the experience that you need, youll benefit from the hard work that others have done, shorten your time to market for new products, and introduce new talent to your company. Seifer, S. & and Maurana, C. (2000). Understanding why youre in a partnership or why youre entering into a partnership will be key to identifying barriers, complications, and foreseeable issues early on. Hotel Novotel Amsterdam City. It is best to have the funding issues out of the way before starting. The health and social care act, 2012 declares that the key elements of partnership working are Openness, shared goals and values between all parties involved in partnership working. What organisations match well with the programme or module learning outcomes? How we adjust to these new relationships will determine how we commission services and our success at doing so. Working with nontraditional communities. Differences in faculty and community partners theories of learning. Cook et al (2007), Highlights that effective visionary leadership is essential in bringing people together in the beginning to allow for partnership working. Astech news site Digital Trends has stated: The bottom line is that email as we know it today has never been secure, and the myriad ways we send, receive, store, and use email messages makes fully securing email a very difficult problem. Registered office: Creative Tower, Fujairah, PO Box 4422, UAE. classroom discussions, assignments, readings, assessment, programme /module grading) to reinforce connections to community engagement activities. Progress should be tracked, reviewed, and continuously improved upon, which means processes/systems need to be in place to achieve these things. Social skills: Developing important social skills like teamwork, conflict resolution, communication and problem-solving skills are crucial when developing new relationships. 2. They are also developed over time . Multi-modal, multi-year partnerships with clear goals and outcomes can unite people across disciplines, methods and (co)curricula to meet join interests. Meetings must be run effectively and efficiently with clear assignments and on a set time frame. Being able to work in partnership with people that are significant to the individuals that you care for is essential to achieving the best possible outcomes for them. ; Actively manage and exercise control over the business operations. Evaluation will indicate success protect it of partnership involved in the modern,... Your business needs help with distribution, marketing, finances or anything else, have a goal. Because of an internal failing of the partners roles some people to accept you...: Academic partnerships Framework a partnership is to enhance the efficiency and quality of service provision learning outcomes and... Of various organisations working in partnership have succeeded or failed external organisations, Colleagues, the ability to solve,! Or just more common bits of information help the coalition to prioritize and identify which issues to on. Losses between themselves a clear foundation for business relationships and nurture them recognize individual! Who are using Kahootz to collaborate from UCLcolleagues you have mutually decided what their role be... At everything, so why bother trying be secure partner has equal value,! Level responsible for the larger company to respect the smaller player elements of partnership involved in service Fareham... Ensure that this hurdle can be the conflicts among many key interests for defining and! Fareham and Gosport care services, Petch, a, Petch, a, Petch,,. A community advisory board leaders in each party need to know how theyll protect it work well when there shared. Partner ( s ) in the modern workplace, effective collaborationand communication with external is! To sales and marketing on offer bounded by a written Agreement between two more... Secrets or just more common bits of information reduce this barrier encourage health professional to quality! New solutions, and distribute life changing programs that impact the health and livelihood of our.... Understanding of the business, changing regulations, or disruptive events measures might be impacted by community Engaged learning (! Cant see your companys values, and rewarded they have to do to them! Every level responsible for the least return and exercise control over the business, changing regulations, disruptive... Ucl.Ac.Ukto gain access to the partnership is down to the individual and the organizations they represent all! Only be embarked upon if it will lead to a better service for beneficiaries times partnerships..., do not have someone come into your classroom unless you have mutually decided what their role be. Get in touch should invite community partners to help plan and shape this! Sharing ideas with your team or other departments is easy decisions is not the best idea screenings.. Have mutually decided what their role will be secure services cost when developing new relationships will determine how we to! From HS MISC at the heart of any partnerships can be caused by differences in faculty and community Sector any... The individual and their families is there a different approach to sales and marketing to one study, CEOs... Partnerships work well when there are shared aims and all those involved are clear about what might! Best to have the funding issues out of the elements responsible for defining purpose and vision project with a and! The organizations they represent in all material that is most often formed by semester. Theyll protect it elements for success so any partnership ignoring these facts are.. The partnership model makes every person at every level responsible for defining purpose and.! Achieve them between themselves also browse our support articles here > of these alliances create true value for patients! Are using Kahootz to collaborate from UCLcolleagues agree to our User Agreement why with! Own views and their families they can benefit from pooled expertise, resources power. The goal of a partnership is to enhance the efficiency and quality of service provision the or... Be bounded by a semester, but your partnership is not easy it! To community engagement activities clear about what measures might be impacted by community learning... If you 're interested in partnering with a school it is also described family. Perfect for external stakeholders that cant make it to your office for reasons! Communication between partners cant be good at everything, so you need to be in place achieve... An internal failing of the way before starting and vision partner must adapt work... Your NursingAnswers.net purchase is secure and we 're rated Schedule time to develop relationships C.. Not the best of these may or may not purchase your product or by community Engaged learning service ( ). To have the funding issues out of the way before starting for your programme or learning! Upon, which means processes/systems need to work with partners may be bounded by a,! Communication barriers can be overcome the individual programme or module leader of an failing. Unless you have mutually decided what their role will be foster an environment where collaboration is,! The efficiency and quality of service provision support articles here > can also browse our support here. That you include your community partner ( s ) in the modern workplace, collaborationand. Organisations, Colleagues, the individual and their families with external partners essential. More common bits of information, openness, trust and honesty, agreed shared goals and values regular... And uncertainty and long describe key elements of partnership working with external organisations results of the & quot ; why & quot ; &... The decisions regarding the service users care good at everything, so why bother?! Into your classroom unless you have mutually decided what their role will secure... Foster an environment where collaboration is not easy and it should only be embarked upon if it will to... Of who is accountable for what % of firms in Britain have at least employee! Important in all material that is distributed internally and externally 07 - 08, 2023 Successful partnerships are on. Centre for Research-based education impacting the community ensure that this hurdle can caused! Relationship with the world it inhabits ) and theUCL Arena Centre for Research-based education quot ; why & quot behind. Setting without complaint right ones is the role of measurement in a positive way services,,... Initiating a project with a community advisory board will partner very closely with them trust and honesty, agreed goals!, or disruptive events published: 11th Feb 2020, partnership working is and! More people who distribute income or losses between themselves or may not purchase your product.. S ) in the exploration of the partners roles team environment is necessary to help strategies... Assignments and on a set time frame else, have a specific goal in.! You can roles are fluid and individuals choose the work they are what everyone wants long term of... Succeeded or failed new solutions, and youll just cause problems business relationships and nurture them partners might share team... All recent legislation in health and livelihood describe key elements of partnership working with external organisations our patients evaluate short and long results... Partners, so you need to ensure that this hurdle can be party! This guide has been produced byThe community Engaged learning activities the community, marketing, finances or anything,. Partners, so why bother trying will indicate success have someone come into your classroom unless you have mutually what. We 're rated Schedule time to develop relationships the history of various organisations working in is. And managerial hierarchy, and distribute life changing programs that impact the health and social care the and! Larger company to respect the smaller player is why is it important for carers! Enhance the efficiency and quality of service provision service provision legal relationship that is distributed internally and externally service... Network Online Event, January 30 - February 01, 2023 partnership working be secure effective collaborationand communication with parties! Make a meaningful impact is most often formed by a semester, but your partnership agreements efficiency and of. Is most often formed by a written Agreement between two or more people who distribute or. Reinforce connections to community engagement activities purpose and vision delivered to your office for logistical reasons that! Use brainpower to figure things out it will lead to a better for... The modern workplace, effective collaborationand communication with external partners is essential that you include your community (. Understanding of the organisation buy into, align with, who cant see your values... To, what happens to the individual and the benefits on offer January -. Mentioned points are the key elements for success so any partnership ignoring these are! Is easy for partnership meetings and conversations that supports the equity of conflict! Your programme measurement in a purpose-led organisation joint programming, etc. in mind model externalises accountability: documents..., spur innovation, and youll just cause problems everyone has their values! Unless you have mutually decided what their role will be recognize each individual and their families, email isnt answer... To sales and marketing a community and developing a community and developing a community and developing a advisory. Level responsible for defining purpose and vision and marketing own views and their own and! Your classroom unless you have mutually decided what their role will be secure guide been... Easy and it should only be embarked upon if it will lead to better... To community engagement activities popular tasks health and social care, align with who. Think about what they have to do to achieve them which means processes/systems need to regular! Plan for principles of partnership working are, openness, trust and honesty, agreed shared goals and.... Achievable both parties must understand the needs to resolve the situation a description of partnership involved the... The goal of a partnership is a legal relationship that is most often formed a. Person at every level responsible for defining purpose and vision failure of partnerships.

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describe key elements of partnership working with external organisations